- The Certified Hospitality Management Program was organized by Wynn and Switzerland-based Ecole hôtelière de Lausanne (EHL).
- The program comprised three core modules, helping participants strengthen their expertise and seize opportunities for future growth.
The Certified Hospitality Management Program 2025, jointly organized by Wynn and Switzerland-based Ecole hôtelière de Lausanne (EHL), has recently concluded with great success. The completion of this program highlights Wynn’s steadfast commitment to driving the development of Macau’s tourism industry and promoting greater professionalization within the sector.
The program comprised three core modules – guiding participants to delve into the art of creating bespoke guest experiences, exploring the vital role of authentic human connections in modern hotel service and teaching participants to use data analytics to inform strategic business decisions.
Wynn stated that the initiative was designed to provide hotel management professionals with an inspiring and in-depth learning experience combined with forward-thinking professional training, helping participants strengthen their expertise and seize opportunities for future growth.
Recognized as the world’s leading hospitality management institution, EHL assembled an elite team of professionals and international lecturers to deliver a professional and high-quality educational experience.
Dr Barry Ip, Vice President of Learning and Advancement at Wynn Macau and Wynn Palace, remarked, “We are thrilled with the program’s outstanding results and the positive feedback from participants.
“Through our close collaboration with EHL, we are committed to empowering a new generation of hospitality leaders to innovate in their service delivery and setting benchmarks for excellence in hospitality education together.”
Wynn said it remains dedicated to furthering its support for the professional development of the hospitality sector and fostering more high-end tourism service talent. With these efforts, the company hopes to support the sustainable growth of Macau’s tourism industry and reinforce the region’s leading status as a world-class destination for tourism and leisure.
